FAQ
Before you enter your Discount Coupon Validation Code, you will first need to create an account to store your discounts and track any history of their use. In the upper right hand side of the site, you will see a link marked My Account, Clicking this link will bring you to the Log in/Register page. Next click the Register link and follow the prompts to create your new account.
After your account has been created and you’re logged in, click on the link marked My Account under this area you can select the link marked Redeem Point. Here you can enter a new code to redeem points to your account. To check your current balance, view a history of any points you have used, click onto Points History for these information.
Please note that Coupon points allow SPIRED customers to take advantage of the discounts offered at https://spire-promotion.com; however there will typically be a balance to be paid.
Please refer to answer above. If you incur additional problems, please contact us at customerservice@spire-promotion.com to submit your code and a brief explanation of the problem.
At the bottom of your Discount Ticket, you will find a 16 digit number preceded by a letter, e.g., 3ADC-C11C-44FB-3D35. These are your Discount Coupon Validation Codes and will be required in order to receive your full discount amount.
Yes, if you wish to take advantage of great discounts.
No your coupons never expire. If your ticket has an expiration date it does not apply. If you should incur further problems, please call our customer support line and we will resolve the problem.
At this time, coupon points can only be redeemed through our website.
About
SPIRED Promotions is an on-line consumer products company; although we do not manufacture the products ourselves, we have created direct relationships with manufacturers and fulfillment houses that will supply the products you see on our website. Many products carry extended manufacturer warranties. Because we do not have the expense of a warehouse, we can concentrate on offering you the best products available. Our website is https://spire-promotion.com and the fulfillment house will drop ship the products directly to your location. We appreciate your business and hope to have you as a long term customer.
Contact Information
Shipping Info
100% Satisfaction Guarantee
Every product comes with our 100% satisfaction guarantee. After initial inspection, if you are not satisfied with the quality, materials, or workmanship of the product, you may return it in unused condition in the original carton within 10 days for exchange or credit. A 20% restocking fee will apply. All returns must include the SPIRED Promotions name, a copy of the packing list and a return authorization number (RA#). Please call customer service for the RA#. Please email customer service for the RA# Please write the RA# on the outside of all cartons being returned. You are responsible for all freight charges. Please allow 4-6 weeks for delivery.
Warranty Information
Many of the products come with a manufacturer warranty, but some products do not. Please check the details for each product on our website for warranty information. If there is no warranty information listed, the product does not carry a warranty. All warranty claims must include the SPIRED Promotions name, a description of the claim and a return authorization number (RA#). Please email customer service for the RA#.
After obtaining the RA#, Please write the RA# on the outside of all cartons being returned. You are responsible for all freight charges. Except as set forth above, SPIRED Promotions disclaims all warranties whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and infringement.
Privacy Policy
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request, unless you give us permission to use it in another manner.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized SPIRED Promotions personnel have access to this information.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: customerservice@spire-promotion.com
We reserve the right to make changes to this policy. Any changes to this policy will be posted.